Shipping & Returns

Canada. Orders to the United States or elsewhere are by arrangement: email us first and we will quote the postage. You can also skip the post entirely and collect at a card show we are attending (see below), or find our lower-value singles on our eBay store.

• Singles: every card in its own fresh penny sleeve, then held flat so it cannot bend or scratch: usually a stack of sleeved cards between two toploaders, or a toploader per card where that suits the card better. Higher-value cards get extra protection.
• Graded cards: the slab in a sleeve, boxed with padding on every side.
• Sealed product: boxed, with the factory seal untouched and the box corners protected.

• Letter mail, $5.99: Canada Post, usually 3–7 business days. Offered on orders of up to 12 singles or one graded card; sealed product and supplies do not fit a letter. Letter mail has no tracking and travels at your own risk, so on orders of $100 or more we recommend a tracked parcel instead.
• Tracked parcel:Canada Post, usually 2–5 business days, with the tracking number emailed when it ships. The price depends on where it is going and is shown at checkout before you pay: Canada Post's own rate, rounded up to the dollar, with nothing added.
• Pickup at a show: free. See below.

Orders ship within two business days of payment. Delivery estimates are the carrier's, not ours. No sales tax is added at checkout.

If you are coming to a show we are at, you can collect at the table at no charge. While a show is on the calendar, checkout offers “Pick up at the show”: pay online and we bring the order to our table. You can also email us what to hold and pay there by cash or e-transfer. Upcoming shows, and how far away the next one is, are on the Shows page.

• All sales are final. We do not take returns or exchanges for a change of mind, so please check the condition, printing and photos before you order, and ask us if anything is unclear.
• Something wrong? If your order arrives damaged or is not what you ordered, email us within 7 days of delivery with your order number and photos of the package and cards. If it has not arrived, email us within 7 days of the latest delivery estimate. We look into every case ourselves and sort it out case by case.
• Letter mail is untracked and travels at your own risk, as described above; a tracked parcel is the safer choice for valuable orders.

Nothing in this policy limits any rights you have under consumer protection law.

Prices are what you pay; no sales tax is added at checkout. If we ever arrange an order outside Canada, any import duties or taxes are charged by your country and are yours to pay.

Everything above starts with an email to thehobbydojotcg@gmail.com. Include your order number if you have one.